How can I contact you?Updated 4 months ago

We're excited to hear from you! For 24/7 support, visit our Help Center or click the chat icon in the bottom right corner. If you need personalized assistance, please reach out via email through our Contact Us page. Here, you can also track orders, return items, or report any issues.

Please note that our inbox is monitored from Monday to Friday, 6 AM to 3 PM Pacific Time. If you've placed an order for pickup or scheduled a shopping reservation, you'll find the nursery phone number in your email.

For more ways to connect, join our online learning community, The Menagerie Academy. As a member, you'll have the opportunity to ask Felicia your rose care questions weekly, enter to win 1:1 coaching calls with Felicia, and access exclusive content to help your roses thrive.  

Don't forget to subscribe to Felicia's newsletter, Growing Wonder with Felicia: Simple Tips For Thriving Roses, Gardens & Homes. Each week, subscribers can submit their questions for a chance to be featured in the next newsletter. If your question is chosen, you'll win a $25 Menagerie gift card! CLICK HERE to subscribe and join the fun!