Flower Lovers: Just want to order a fresh cut bouquet for your home or a special gift for a friend? Our cut flowers are available seasonally March-November. You can shop our seasonal fresh flower collections here. Floral Designers: Our wholesale cut

<p id="isPasted" style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Flower Lovers: Just want to order a fresh cut bouquet for your home or a special gift for a friend? Our cut flowers are available seasonally March-November. You can shop our seasonal fresh flower collections <a href="https://www.menagerieflower.com/fresh-cut-flowers" rel="noopener noreferrer" target="_blank">here</a>.<p style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p id="isPasted" style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Floral Designers: <span id="isPasted" style="color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Our wholesale cut garden rose and floral program is offered exclusively to professional floral designers and businesses with a business license and re-sale tax permit.&#xA0;<strong style="box-sizing: inherit; font-weight: 700; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">At this time, we are not currently accepting applications for new designer accounts for direct farm purchase.

Can I purchase cut garden roses and flowers from your farm?

Our season begins in March with tulips. Our garden roses are ready by mid-April and extend through November. Shop what's currently in season HERE.

<span id="isPasted" style="color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Our season begins in March with tulips. Our garden roses are ready by mid-April and extend through November. Shop what&apos;s currently in season&#xA0;<a href="https://www.menagerieflower.com/fresh-cut-flowers" rel="noopener noreferrer" target="_blank">HERE</a><span style="color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.

When are your garden roses & cut flowers available?

Open your box as soon as you receive it. Flowers don’t like to be cooped up in a box. They need to be free!. Remove the biodegradable moisture wrap & bag around the base of the bouquet. They may be slightly limp upon arrival and that's perfectly norm

<p id="isPasted" style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Open your box as soon as you receive it. Flowers don&#x2019;t like to be cooped up in a box. They need to be free!<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Remove the biodegradable moisture wrap &amp; bag around the base of the bouquet.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">They may be slightly limp upon arrival and that&apos;s perfectly normal. They will perk right up when placed in water. Hydration can take up to 4 hours.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Choose the right vase. Felicia&apos;s rule of thumb is one that covers at least half the height of the stems.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Give your vase a good scrub with soap and hot water or diluted bleach (ratio of 1 part bleach to 10 parts water) to make sure no bacteria is hanging out to kill their buzz.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Fill your vase three-quarters of the way full and dissolve contents of the enclosed flower food packet following the directions on the packet.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Remove the outer layer of petals from each rose and discard. They may have slight browning or discoloration on arrival and this is perfectly normal. These are called the &#x201C;guard petals&#x201D; and are left on the rose intentionally to protect the other interior delicate petals in transit.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Recut the bottom of each stem removing at least 1/2&#x201D; to your desired height. I love to stagger the height of our stems to give our arrangements a more casual and full look. So cut some a little shorter and leave some a little longer.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Be sure there is no foliage below the water line. This can cause bacteria to form in the water and will shorten the vase life of your roses.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The flowers will take up a lot of water in the first couple of days. Check the water level daily and add water as needed. Replace water every 2&#x2013;3 days.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Remove older flowers as they fade.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Keep your flowers away from direct sun, drafts, and sources of heat and they&#x2019;ll last longer. Or throw caution to the wind and leave them where you love them!<p style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Garden roses are a special delicate flower and their fleeting beauty is meant to be enjoyed for 3-5 days.

How do I care for my cut flowers?

Our wholesale cut garden rose and floral program is offered exclusively to professional floral designers and businesses with a business license and re-sale tax permit. You can shop our retail fresh flower collections here. Please note that our cut fl

<p id="isPasted" style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(56, 56, 56); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our wholesale cut garden rose and floral program is offered exclusively to professional floral designers and businesses with a business license and re-sale tax permit. You can shop our retail fresh flower collections <a href="https://www.menagerieflower.com/fresh-cut-flowers" id="isPasted" rel="noopener noreferrer" target="_blank">here</a>. Please note that our cut flowers are available seasonally March-November and we are unable to guarantee inventory for your wedding date.

Can I purchase cut garden roses from your farm for my wedding?

Menagerie Farm & Flower Help Center

CUT FLOWER BOUQUETS

What are your holiday order deadlines?

What is your holiday extended return policy?

What gifts does Felicia recommend for rose, flower, or garden lovers?

How do I care for my evergreen wreath?

How do I care for my boxwood wreath?

How do I care for my eucalyptus wreath?

How do I care for my magnolia wreath?

How do I keep my wreath fresh longer?

HOLIDAY

When are potted roses available?

What potted rose varieties are available for purchase?

What size are your potted roses?

What potted rose varieties does Felicia recommend?

Do you ship potted roses?

Can you make an exception and ship me a potted rose?

Can I return my potted rose?

Do your potted roses have a warranty?

Purchasing Potted Roses

What are the planting and care instructions for my potted rose?

What are your favorite tools and supplies for growing roses?

I need advice on growing and caring for my potted rose.

Planting & Care

POTTED ROSES

What is a pre-chilled or pre-cooled tulip bulb?

When will pre-chilled tulip bulbs be available for purchase?

How many bulbs come in each bag of tulips?

How can I receive updates on the 2025 Pre-Cooled Tulip Bulb Presale?

What tulip bulbs varieties will be available for purchase?

When will tulip bulb pre-orders ship?

When will pre-ordered tulip bulbs be available for pickup?

2025 Pre-Cooled Tulip Bulb Sale Details

What tulip varieties does Felicia recommend?

What tulip classifications do you offer?

Choosing Varieties to Order

What should I do when my tulip bulbs arrive?

My tulip bulbs are dirty or moldy. What should I do?

Can I return my pre-cooled tulip bulbs?

How should I report a missing, damaged, or defective tulip bulb from my order?

Unboxing, Inspection & Storage

What are the storing, planting and care instructions for my pre-cooled tulip bulbs?

What are Felicia's favorite tools and supplies for growing tulips?

I live in a colder region (Zone 6-3). Can I plant pre-cooled tulip bulbs?

When should I plant pre-cooled tulip bulbs?

Where should I plant my tulip bulbs?

What type of soil should I use for planting tulip bulbs?

My ground is frozen. Can I still plant my tulip bulbs?

How do I plant my tulip bulbs in the garden?

How do I plant tulip bulbs in a trench?

How do I plant my tulip bulbs in a pot or container?

What pot or container should I use to plant tulip tulbs?

How do I plant my tulip bulbs in a raised bed?

When will my tulip bulbs sprout or bloom?

How do I care for my tulip bulbs after planting?

Can I use your bulbs for indoor forcing?

My tulips look different from your website photos. What should I do?

My tulips never sprouted. Can I get a refund?

PRE-COOLED TULIP BULBS

What is your seasonal product availability?

What promotions, sales, discounts, or coupon codes are currently available?

Can I purchase other items with my pre-order?

Can I purchase products as gifts?

Do you offer gift cards?

How do I redeem a gift card or store credit?

Do you offer wholesale pricing or volume discounts on your products?

Will out-of-stock items be available again?

What does it mean if a rose is marked as "Archived"?

Will items in my cart be held for me?

I'm having issues checking out. What should I do?

PLACING AN ORDER

Can I change my order?

Can you combine multiple orders into one shipment or refund shipping fees?

Can I change my order fulfillment method?

What if I forgot to enter my discount, coupon, or gift card code?

Where is my order?

Can I return or exchange items in my order?

Can I cancel my order?

I entered the wrong delivery address for my order.  Can I change my shipping address?

How can I find my receipt?

EXISTING ORDERS

What are your shipping policies?

What are your shipping rates?

How much will it cost to ship my order?

Do you offer free shipping?

What items are excluded from free shipping?

Do you ship internationally?

Why am I seeing a “Shipping not available” error at checkout?

How can I track my order?

What should I do if my order is delayed or hasn’t arrived?

Can I update my shipping address after placing an order?

Can I update my shipping week after placing an order?

Will other items ship with my pre-order?

General Information

When do you ship your bare root roses?

Where do you ship bare root roses?

How do you ship bare root roses?

Can I select my bare root rose shipping week?

Where can I find my bare root rose order shipping week?

Will my order arrive during my selected fulfillment week?

Can my bare root roses be shipped on separate dates?

Bare Root Roses

How do you ship your fresh cut flowers?

When do you ship your fresh cut flowers?

Fresh Flower Bouquets

When do you ship your pre-cooled tulip bulbs?

How do you ship your tulip bulbs?

Tulip Bulbs

SHIPPING & DELIVERY

Holiday Extended Return Policy

Returns & Exchange Policy General Information

Pre-Cooled Tulip Bulb Return Policy

Wreath Return Policy

Bare Root Rose Return Policy

Potted Rose Return Policy

Fresh Cut Flower Bouquet Return Policy

Workshop Ticket Return Policy

Non-Perishable Items & Hard Goods Return Policy

Final Sale Items

RETURNS & EXCHANGES

Are you a licensed nursery?

How can I contact you?

What are your current nursery hours?

Can I shop in person at the nursery?

Can I tour the rose fields during my nursery visit?

What is your nursery address?

Do you offer cuttings or custom rose propagations?

Do you provide phytosanitary certificates with your plants?

THE NURSERY

Where is your farm & nursery located?

Do you offer farm tours?

Can I receive updates on product availability and farm offerings?

Do you have photo or location shoots at your farm?

Can I rent your farm for weddings, events, or personal photoshoots?

Can I contact you by mail?

OUR FARM

FARM & NURSERY

How do I place a pick-up order?

When can I pick up my order at the farm?

How do I schedule a pick-up appointment for my order?

I have multiple orders. Do I need to schedule a pick-up appointment for each order?

What is the address for pick-up appointments?

Can I reschedule my pick-up appointment?

Can my order be held for a later pick up date?

Can I change my pick-up order to shipping?

Can I purchase additional items during my pick-up appointment?

Can I tour the farm when I pick up my order?

ORDER PICK-UP

Who is the instructor of your workshops?

What can I expect from a Menagerie workshop?

What topics are covered in your workshops?

Where are your workshops located?

Do you offer online workshops?

Can I bring my children to a workshop?

Can I bring my pets to a workshop?

Can I bring a guest to a workshop?

I purchased a ticket! Where can I find more details about the upcoming workshop?

What are your travel recommendations for attending a workshop at the farm?

I'm unable to attend the workshop. Can I get a refund?

WORKSHOPS

What is the Menagerie Academy?

THE MENAGERIE ACADEMY

How do I manage insect care in roses during the fall?

How I care for disease in roses during the fall season?

Should I shape prune roses in the fall?

How do I shape prune roses in the fall?

I'm expecting cold temperatures. Do I need to protect my roses?

How should I prepare my climbing roses for the dormant season in a non-snowy climate?