What are your shipping policies?Updated 2 months ago

We do our best to ensure your order arrives safely and on time. However, please keep the following in mind regarding our shipping policies:

1. Shipping Errors or Damage:  

• We are not responsible for errors made by the shipping company.  
• Once the delivery company takes possession of your package, we cannot be held responsible for any damage, including heat damage.  

2. Incorrect or Undeliverable Addresses:  

• Please double-check your shipping address at checkout to ensure accuracy.  
• If you need to update your shipping address, contact us as soon as possible.  
• Unfortunately, we cannot offer refunds for shipments sent to incorrectly entered addresses.  

3. Missed or Undeliverable Deliveries:  

• If the shipping company cannot deliver your package on the first attempt or leaves the package outside at an unoccupied address, we cannot take responsibility for the delivery.  

4. Delays Beyond Our Control:  

• Delays caused by weather, mechanical issues, or other unforeseen circumstances are outside our control.  

Helpful Tip: We recommend reviewing your order confirmation email to verify your shipping details are correct. If you notice any issues, let us know right away so we can assist you!