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General Information

What are your shipping policies?

We do our best to ensure your order arrives safely and on time. However, please keep the following in mind regarding our shipping policies:. Helpful Tip: We recommend reviewing your order confirmation email to verify your shipping details are correct

What are your shipping rates?

We aim to keep shipping costs as low as possible. Shipping rates are determined by live calculations from our carriers, including FedEx, UPS, and USPS, based on the weight, box size, and destination of your order. Here's everything you need to know:.

How much will it cost to ship my order?

To check the shipping cost for your order prior to purchasing, follow these simple steps:

Do you offer free shipping?

Yes, we do! Here’s how it works:. Some items aren’t eligible for free shipping:. If your order qualifies, we’ll automatically apply free shipping at checkout!

What items are excluded from free shipping?

Fresh flower bouquets and oversized items, such as baskets and soil bags, are excluded from free shipping and incur a shipping fee based on quantity and weight. Learn more about our shipping rates here.

Do you ship internationally?

At this time, we do not offer international shipping for any of our products.

Why am I seeing a “Shipping not available” error at checkout?

If you’re seeing the “Shipping not available” message at checkout, it could be due to a few reasons:. We recommend reviewing the items in your cart to ensure they’re eligible for shipping and double-checking your shipping address, updating it if nece

How can I track my order?

When your order ships, you'll get an email with tracking information so you can follow its journey from the farm to your door. Keep in mind it may take up to 24 hours for your tracking details to update once the shipping carrier scans your package. Y

What should I do if my order is delayed or hasn’t arrived?

Our perishable products are carefully packaged to prevent breakage, damage, and dehydration, ensuring they can withstand delays. Still, we understand how frustrating it can be when your order doesn’t arrive on time, and we’re here to help! Here’s wha

Can I update my shipping address after placing an order?

If you need to update your shipping address, please contact us as soon as possible. We’ll gladly make the adjustment if your order hasn’t moved into fulfillment. However, once an order is in fulfillment, we’re unable to make changes. Thank you for un

Can I update my shipping week after placing an order?

If you need to update your shipping week, please contact us as soon as possible. We’ll gladly make the adjustment if your order hasn’t moved into fulfillment. However, once an order is in fulfillment, we’re unable to make changes. Thank you for under

Will other items ship with my pre-order?

If you purchase additional items (like clippers, gloves, or fertilizers) along with your pre-order, everything will ship together during your selected shipping week. If you need these items sooner, we recommend placing a separate order.