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PLACING AN ORDER

What is your seasonal product availability?

Our products are restocked seasonally, so availability varies throughout the year. Our website always reflects our current inventory—click here to see what's in stock. Here’s a breakdown of when our products are typically available:. If an in-season

What promotions, sales, discounts, or coupon codes are currently available?

We’re always excited to offer promotions, discounts, and special offers to our customers! Here’s a breakdown of what’s currently available:. Sale & Clearance ItemsBrowse our current sale and clearance items by clicking here. Don’t miss out on these d

Can I purchase other items with my pre-order?

Yes! Keep in mind, if other products are purchased along with your pre-order (bare root roses, pre-chilled tulip bulbs, fresh wreaths), all items will ship together on the week selected at checkout. If you would like items to ship separately, you wil

Can I purchase products as gifts?

Yes, you can absolutely purchase our products as gifts! Here’s how it works: in your shopping cart, check the box that says "Is this a gift?" Then, enter the "To" and "From" details along with your personalized gift message. Make sure to provide the

Do you offer gift cards?

Yes! We offer both digital gift cards and mailed physical gift cards. To purchase, click here.

How do I redeem a gift card or store credit?

To redeem a gift card or store credit, enter your code in your sidebar shopping cart or on the Order Summary page at checkout. Click “Apply” to subtract the gift card value from your order total. Click here to watch a video tutorial! We won't be able

Do you offer wholesale pricing or volume discounts on your products?

We do not offer wholesale pricing or volume discounts for our bare root roses, potted roses, tulip bulbs, wreaths, or hard good items. Our wholesale cut garden rose and floral program is offered exclusively to professional floral designers and busine

Will out-of-stock items be available again?

If a product is marked "Out of Stock," it might not be in season right now. Our products are restocked seasonally, so availability varies throughout the year. Our website always reflects our current inventory—click here to see what's in stock. For ou

What does it mean if a rose is marked as "Archived"?

A rose variety marked as "Archived" is currently unavailable for purchase. Our collection changes from year to year, and archived varieties may return in future collections—so stay tuned!. You can still view archived roses on our Archived Roses page,

Will items in my cart be held for me?

No, products are removed from our inventory as purchases are completed, not as they are added to your shopping cart. To secure the items in your cart, we recommend checking out as quickly as possible.

I'm having issues checking out. What should I do?

Try these troubleshooting tips to help you get back up and running:Refresh Your PageSometimes a simple refresh of the page can fix any problems that you may be experiencing. Try refreshing the page to see if your issue is resolved. Try an Incognito o