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Unboxing, Inspection & Storage

What should I do when my tulip bulbs arrive?

Upon receipt of your box, open and inspect your tulip bulbs immediately. If you believe there is a problem with your bulbs on arrival, visit our Returns Center to start a return/exchange request within 72 hours of delivery. DO NOT plant your tulip bu

My tulip bulbs are dirty or moldy. What should I do?

Tulip bulbs are harvested straight from the field, so it’s perfectly normal to find some soil or debris remaining on your plant. If your tulip bulbs have been left in the box, you might notice a bit of common mold growth. Simply rinse the mold off wi

Can I return my pre-cooled tulip bulbs?

We do not accept returns or exchanges for tulip bulb purchases. To learn more, please visit our Returns & Exchanges page.

How should I report a missing, damaged, or defective tulip bulb from my order?

Please visit our Returns Center to report any damaged or missing items within 72 hours of receipt.