Upon receipt of your box, open and inspect your rose for any damage immediately. Your bare root rose will arrive dormant with no soil or leaves, boxed and in a plastic bag. Shipping in a plastic bag ensures the canes and roots remain moist in transit
Bare root plants are harvested straight from the rose field, so it’s perfectly normal to find some soil or debris remaining on your plant. During the shipping process, the moist environment can sometimes cause a bit of common mold growth. This is esp
Your bare root rose may arrive with white or red shoots on its canes or it may develop them if you have have stored them after receipt of your order. This is simply new growth, aka your rose budding out, and a sign that your rose is ready to grow! Le
It's normal to see different coloring on your rose canes as they grow. The brown stripes are similar to stretch marks, not a disease, and are a sign that your rose is growing! It is especially common to see these stripes on climbing rose varieties.
Just like people, every rose is different. They come in different colors with unique markings and characteristics. It's completely normal to see dark, reddish/purplish spots or black thorns on your rose. These are simply the unique traits of the vari
It is normal to see minor root and cane breakage. This will not affect the health of your rose. Simply trim them off prior to planting!
If you notice small nodules on the roots of your rose, like the cream nodes on the roots in these photos, don't fret! While customers commonly mistake them for disease, they are just new feeder roots pushing out - in other words, a sign that your ros
Just like the body shape and size of people vary, so do the sizes of roses. Some roses have longer canes with a wider spread. Some have thinner canes with more thorns. Some are taller and some are broader. The size of a bare root rose will reflect th
Grafted roses are typically larger in size than own root roses. This happens for two reasons - first, grafted bare root roses are 2 year old plants and own root bare root roses are 1 to 1.5 year old plants. The older the plant, usually the larger the
If you're not ready to plant your rose after unboxing, wrap and tie it back in the plastic bag it came in, close the box and leave it in a dark, cool location like a basement or garage for up to seven days at a temperature of 35-42 degrees. DO NOT le
Heeling in is a temporary planting of your rose. If weather conditions or life prevent you from planting after more than a week, we recommend you "heel in" your rose. Learn how in our blog post, How to Heel in Bare Root Roses. It's only a temporary s
Please visit our Returns Center to report any damaged or missing items within 72 hours of receipt.